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Pharmacy inspections

Inspection reports and learning from inspections

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Welfare Pharmacy (9010866)

Inspection outcome: Standards met

Last inspection: 20/02/2024

Pharmacy context

This pharmacy is located in Trumpington, Cambridge. It dispenses NHS prescriptions and supplies some people with medicines in multi-compartment compliance packs to help them take their medicines at the right time. The pharmacy provides other NHS services such as the New Medicine Service, the Community Pharmacy Consultation Service, and the Hypertension Case-Finding service. 

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has written procedures to help its team provide services in a safe and effective manner. Members of the team record their mistakes so that they can learn from them. They largely keep the records they need to by law. They keep people’s information safe and are aware of the actions to take to help protect the wellbeing of vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough suitably skilled team members to safely provide its services. Members of the team feel comfortable about raising concerns and providing feedback.

Principle 3. Premises

Standards met

The pharmacy premises are suitable for the services that the pharmacy provides. And it has a consultation room available for people to have a private conversation with its team members.

Principle 4. Services, including medicines management

Standards met

The pharmacy offers services that are easily accessible and provides them safely. It obtains its medicines from licensed sources and generally stores them appropriately. Its team members provide advice to people when supplying higher-risk medicines to help make sure they are used correctly.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to safely provide its services. And its team members use the equipment appropriately to provide services in an effective manner.

Pharmacy details

Hobson Square
Hobson Avenue
Trumpington
Cambridge
CB29FN
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards