Inspection outcome: Standards met
Last inspection: 14/03/2024
Pharmacy context
The pharmacy is on a main road in the village of Edenthorpe, close to Doncaster in South Yorkshire. Its main services are dispensing prescriptions and selling over-the-counter medicines. The pharmacy provides support and advice to people with minor ailments through the NHS England Pharmacy First Service. It provides a range of other NHS services including seasonal vaccination services and free blood pressure checks for people through the NHS Hypertension Case-Findings Service.
Inspection summary findings
Principle 1. Governance
The pharmacy effectively
identifies and manages the risks for the services it provides. It keeps
people’s confidential information secure, and it mostly keeps the records
required by law in good order. The pharmacy prominently advertises the use of a
safe space for vulnerable people who may need it. And its team members are
vigilant in identifying and reporting concerns to help keep vulnerable people
safe from harm. Pharmacy team members respond to feedback they receive about
the pharmacy and its services appropriately. And they act openly and honestly
by recording and discussing the mistakes they make during the dispensing
process.
Principle 2. Staff
The pharmacy employs a dedicated team of people with the relevant skills and knowledge to provide its services safely. It creates a variety of learning opportunities for its team members, and it tailors this learning to support its team members in fulfilling their roles with confidence. Pharmacy team members know how to provide feedback and raise concerns at work. And they engage in regular discussions to support them in managing risk.
Principle 3. Premises
The pharmacy is clean, secure, and well maintained. It provides a professional environment for delivering its services. People using the pharmacy can speak with a team member in a private consultation room.
Principle 4. Services, including medicines management
The pharmacy’s services are readily accessible to people. It obtains its medicines from reputable sources, and it stores them safely and securely. Dedicated pharmacy team members provide the pharmacy’s services safely, They actively review their working processes when introducing new services and as demands for services change. And they engage well with people by providing supportive information to help people manage their health and take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment it requires to provide its services. Pharmacy team members use the equipment safely and in a way which protects people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |