Inspection outcome: Standards met
Last inspection: 04/07/2023
Pharmacy context
The pharmacy is next to a dental surgery on a small parade of shops in a largely residential area. It provides NHS dispensing services, the New Medicine Service, the flu vaccination service and blood pressure checks. It also provides medicines as part of the Community Pharmacist Consultation Service. And it provides substance misuse medications to a small number of people. The pharmacy receives most of its prescriptions electronically.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy adequately identifies and manages the risks associated with its services. It records and regularly reviews any mistakes that happen during the dispensing process. It uses this information to help make its services safer. The pharmacy protects people’s personal information. And team members understand their role in protecting vulnerable people. People can provide feedback about the pharmacy’s services. The pharmacy keeps its records up to date and largely accurate.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely. They do the right training for their roles. And they are provided with some ongoing training to support their learning needs and maintain their knowledge and skills. The team discusses adverse incidents and uses these to learn and improve. And it has regular meetings and can raise any concerns to do with the pharmacy. Team members can take professional decisions to ensure people taking medicines are safe.
Principle 3. Premises
The premises provide a safe, secure, and clean environment for the pharmacy's services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely and manages them well. The pharmacy gets its medicines from reputable suppliers and largely stores them properly. It responds appropriately to drug alerts and product recalls. People with a range of needs can access the pharmacy’s services.
Principle 5. Equipment and facilities
The pharmacy largely has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |