Inspection outcome: Standards met
Last inspection: 17/07/2023
Pharmacy context
The pharmacy is on the high street in the rural village of Tarves in Aberdeenshire. Its main services include dispensing of NHS prescriptions, and it dispenses some medicines in multi-compartment compliance packs to help people take their medicines properly. And it delivers medicines to some people’s homes. Team members advise on minor ailments, and they deliver the NHS Pharmacy First service.
Inspection summary findings
Principle 1. Governance
The pharmacy appropriately manages the risks associated with the services it provides for people. Its complete set of written procedures help the team carry out tasks consistently and safely. And the written procedures have an accompanying risk assessment. Team members record and learn from the mistakes that they make when dispensing. And they generally keep the records they need to by law up to date. Team members know how to help support vulnerable people and protect their welfare.
Principle 2. Staff
The pharmacy has sufficient team members to manage its workload and provide its services safely and effectively. The pharmacy supports its team members to keep their skills and knowledge up to date. And they have the right qualifications and knowledge for their role. The team works well together and communicates effectively. And team members are comfortable providing feedback and raising concerns should they need to.
Principle 3. Premises
The pharmacy premises are suitable for the services provided and are appropriately maintained. The pharmacy has a suitable consultation room for people to have confidential conversations with a pharmacy team member. But the team uses this as storage and so this somewhat limits its use.
Principle 4. Services, including medicines management
The pharmacy provides a wide range of services to support local people's health needs. It manages it services well and they are accessible to people. The pharmacy receives its medicines from reputable sources and stores them appropriately. The team carries out checks to help ensure they are safe to supply to people. Overall, the pharmacy supplies and sells pharmacy medicines appropriately.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to support the safe delivery of its services. It maintains its equipment to ensure it remains fit for purpose and safe to use. And its team members use the equipment appropriately to protect people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |