Pharmacy context
The pharmacy is in a business park on the outskirts of Watford in Hertfordshire. It is not open for people to visit in person as it provides its services at a distance. The pharmacy assembles prescriptions and it dispenses medicines in multi‐compartment compliance aids for other pharmacies within the same company.
Inspection summary findings
Principle 1. Governance
The pharmacy's working practices are safe and effective. The pharmacy has suitable written instructions which identify risks and tell team members how to complete tasks safely. Pharmacy team members learn from their mistakes and take action to prevent the same thing happening again. The pharmacy keeps the records it needs to by law so it can show it is providing safe services. It has a procedure for protecting the welfare of vulnerable people. Members of the pharmacy team keep people's private information safe.
Principle 2. Staff
The pharmacy's team members work well together to deliver its services and manage the workload. They are mostly enrolled on training or qualified for the jobs they do. The pharmacy supports its team with allocated time for them to complete training. The superintendent pharmacist organises regular meetings to update the team.
Principle 3. Premises
The pharmacy's premises are clean, bright and suitable for the provision of healthcare services. It protects the privacy of people receiving its services and prevents unauthorised access to its premises when it is closed. So it keeps its stock and people's information safe. It displays information on its website about the pharmacy's services.
Principle 4. Services, including medicines management
The pharmacy's working practices are safe and effective. It obtains its medicines from reputable sources. And it stores and manages them to help make sure they are fit for purpose and safe to use. Members of the pharmacy team make sure people have all the information they need to use their medicines in the right way. And they know what to do if they receive a recall or alert and medicines or devices need to be returned to the suppliers.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it offers. The pharmacy uses its equipment appropriately to store its medicines securely at the right temperature.
Pharmacy details
Bre Group
Bucknalls Bricket Wood
Block 15.3 Room 105 D
Watford
WD259NH
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |