Inspection outcome: Standards met
Last inspection: 01/08/2022
Pharmacy context
This community pharmacy is in a residential area on the outskirts of Peterborough, Cambridgeshire. Its main services include dispensing NHS prescriptions, selling over-the-counter medicines and providing health advice to people. The pharmacy supplies some medicines in multi-compartment compliance packs, designed to help people remember to take their medicines. And it offers a medicine delivery service to people’s homes. The pharmacy changed ownership in July 2021 from a large multiple to an independent owner.
Inspection summary findings
Principle 1. Governance
The pharmacy acts appropriately to identify and manage risks associated with providing its services. It advertises how people can provide feedback about its services. The pharmacy generally keeps the records it needs to by law. And it protects people’s confidential information appropriately. Pharmacy team members act openly and honestly by discussing their mistakes and they act to reduce risk following these discussions. They understand how to safeguard potentially vulnerable people.
Principle 2. Staff
The pharmacy has enough, suitably skilled team members to manage its workload effectively. Pharmacy team members work well together and take regular opportunities to engage in learning relating to their roles. They understand how to provide feedback about the pharmacy and can raise a professional concern if needed.
Principle 3. Premises
The pharmacy premises are clean and secure. Members of the pharmacy team work well in the limited space provided. And they promote access to the pharmacy’s private consultation facilities.
Principle 4. Services, including medicines management
The pharmacy makes its service accessible to people. And it provides its services in an organised and safe manner. It obtains its medicines from reputable sources. And it generally stores these medicines safely and securely. Pharmacy team members provide appropriate information when supplying medicines to help people use them correctly.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for providing its services. And pharmacy team members act with care by using the equipment in a way which protects people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |