Inspection outcome: Standards met
Last inspection: 19/08/2024
Pharmacy context
The pharmacy is on a parade of shops in a largely residential area. It provides NHS dispensing services, the New Medicine Service, flu vaccinations and the Pharmacy First service. And it has a Post Office counter. The pharmacy supplies medicines in multi-compartment compliance packs to a small number of people who live in their own homes and need this support. And it supplies medicines to a large number of people who live in care homes. The pharmacy had relocated around six months prior to the inspection and this was the first inspection of the new premises.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy identifies and manages the risks associated with its services to help provide them safely. It protects people’s personal information well. People can provide feedback about the pharmacy’s services. And team members understand their role in protecting vulnerable people. The pharmacy largely keeps its records up to date and accurate.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely. And team members do the right training for their roles. Team members can take professional decisions to ensure people taking medicines are safe. And they can raise concerns to do with the pharmacy or other issues affecting people’s safety.
Principle 3. Premises
People can have a conversation with a team member in a private area. And the premises provide a safe, secure, and clean environment for the pharmacy's services.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely and manages them well. And people with a range of needs can access the pharmacy’s services. The pharmacy gets its medicines from reputable suppliers and stores them properly. It responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use. People who get their medicines in multi-compartment compliance packs receive the information they need to take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |