Inspection outcome: Standards met
Last inspection: 28/01/2020
Pharmacy context
This community pharmacy is situated in a modern premises located on a shopping parade on a busy main road in a semi‐rural residential area. It primarily serves the local population and supplies NHS prescription medicines. The pharmacy offers prescription ordering and home delivery services. It also supplies some people's medicines in weekly multi-compartment compliance packs to help make sure they take them safely.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages its risks well. It provides the pharmacy team with some written instructions to help make sure it provides safe services. The team reviews its mistakes so that it can learn from them. It keeps people’s information secure, and the team understands its role in protecting and supporting vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to provide safe and effective services. Team members work well together and qualified staff have the skills necessary for their roles. But they don't complete much ongoing training, so their knowledge may not always be fully up to date.
Principle 3. Premises
The premises are clean, secure and spacious enough for the pharmacy’s services. It has a private consultation room, so members of the public can have confidential conversations and maintain their privacy.
Principle 4. Services, including medicines management
The pharmacy’s working practices are suitably effective, which helps make sure people receive safe services. It gets its medicines from licensed suppliers and generally manages them effectively to make sure they are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment that it needs to provide its services effectively, which it properly maintains. And it has the facilities to secure people's information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |