Inspection outcome: Standards met
Last inspection: 19/09/2024
Pharmacy context
This pharmacy is next door to a medical centre in a small town in South West Wales. It sells a range of over‐the‐counter medicines and dispenses both NHS and private prescriptions. The pharmacy offers a range of services including provision of emergency hormonal contraception, treatment for minor ailments and a seasonal influenza vaccination service. Substance misuse services are also available.
Inspection summary findings
Principle 1. Governance
The pharmacy has written procedures that team members follow to help make sure they team work effectively. Its team members record and review their mistakes so they can learn from them. And they take action to help reduce the risk of similar mistakes happening again. The pharmacy generally keeps the records it needs to by law. But some details are missing, so it may not always be able to show exactly what has happened if any problems arise. Pharmacy team members keep people’s private information safe. And they understand how to recognise and report concerns about vulnerable people to help keep them safe.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Pharmacy team members are appropriately trained for the jobs they do or are enrolled on a suitable training course for their role. And they feel comfortable speaking up about any concerns they have.
Principle 3. Premises
The pharmacy is clean and tidy. It is secure and has enough space to allow for safe working. There is a room where people can have conversations with team members in private.
Principle 4. Services, including medicines management
The pharmacy effectively promotes the services it provides so that people know about them and can access them easily. Its working practices are generally safe and effective. The pharmacy stores medicines appropriately and carries out checks to make sure they are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy team has the equipment and facilities it needs to provide the services they offer. And team members use equipment and facilities in a way that protects people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |