Inspection outcome: Standards met
Last inspection: 21/06/2019
Pharmacy context
This is a village pharmacy. It sells a range of over-the-counter medicines and dispenses NHS and private prescriptions. It offers a wide range of services including emergency hormonal contraception, smoking cessation, treatment for minor ailments and a seasonal flu vaccination service for NHS and private patients. Substance misuse services are also available.
Inspection summary findings
Principle 1. Governance
The pharmacy has written procedures to help make sure the team works safely. But its team members do not always record or review their mistakes. So it is likely that some chances to learn from them might be missed. The pharmacy keeps the records it needs to by law. It asks people to give their views about the services it provides. And it keeps people’s private information safe. The pharmacy’s team members are good at recognising and reporting concerns about vulnerable people to help keep them safe.
Principle 2. Staff
The pharmacy has enough staff to manage its workload. They are properly trained for the jobs they do. And they feel comfortable speaking up about the way the pharmacy is managed.
Principle 3. Premises
The pharmacy is very clean and tidy. It is secure and its layout protects people’s privacy. It has enough space to allow safe working.
Principle 4. Services, including medicines management
The pharmacy provides services that people can access easily. If it can’t provide a service it directs people to somewhere that can help. The pharmacy’s working practices are generally safe and effective. And it generally manages medicines well. But it doesn’t always keep prescription forms for the dispensed medicines waiting to be collected. This means that the pharmacy’s team members will not always have all the information they may need when the medicines are handed out.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide services. It makes sure these are always safe and suitable for use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |