Inspection outcome: Standards met
Last inspection: 27/08/2019
Pharmacy context
This community pharmacy is in a Hertfordshire village. It mainly dispenses NHS prescriptions that it receives from a nearby GP surgery. It dispenses some medicines in multi-compartment compliance packs to help people take their medicines. And it supplies some medicines to care homes.
Inspection summary findings
Principle 1. Governance
The pharmacy manages its risks well. It makes improvements to its services by reviewing its records about mistakes and near misses. The pharmacy keeps the records that it needs to and makes sure that they are accurate. Its team members know how to protect vulnerable people. And they manage people’s personal information properly.
Principle 2. Staff
The pharmacy has enough staff to provide its services. Its team members have the right qualifications to competently perform their roles. And they receive appropriate support when needed.
Principle 3. Premises
The pharmacy provides its services from suitable premises. It has enough space to safely provides its services. The pharmacy’s consultation room protects people’s privacy during private consultations.
Principle 4. Services, including medicines management
The pharmacy generally manages its services well. Its team members make sure that they give the right advice to people who receive higher-risk medicines. The pharmacy stores its medicines appropriately and makes sure they are supplied safely to people.
Principle 5. Equipment and facilities
The pharmacy has the right equipment and facilities to provide its services. Its team members make sure that equipment is in good working order. And they use up-to-date reference sources when they provide services to people.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |