Inspection outcome: Standards met
Last inspection: 28/08/2024
Pharmacy context
The pharmacy is in a small shopping precinct in a village. It provides NHS dispensing services and the New Medicine Service. And it supplies medicines in multi-compartment compliance packs to a small number of people who live in their own homes and need this support. This was a reinspection of the pharmacy, following an inspection in February 2024 when it was found not to be meeting all the Standards for registered pharmacies.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy adequately identifies and manages the risks associated with its services to help provide them safely. It had made improvements since the previous inspection, and it now records and regularly reviews any mistakes that happen during the dispensing process. And it protects people’s personal information well. People can provide feedback about the pharmacy. And it the pharmacy largely keeps its records up to date and accurate. Team members understand their role in protecting vulnerable people.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely. Team members do the right training for their roles. And they are provided with some ongoing training to help keep their knowledge and skills up to date. They can raise any concerns or make suggestions. And they can make professional decisions to ensure people taking medicines are safe.
Principle 3. Premises
The premises provide a safe, secure, and clean environment for the pharmacy's services. And people can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely and manages them well. It gets its medicines from reputable suppliers and stores them properly. And it responds appropriately to drug alerts and product recalls. People with a range of needs can access the pharmacy’s services. And people who get their medicines in multi-compartment compliance packs receive the information they need to take their medicines safely. The pharmacy had made improvements since the previous inspection, and it now stores its CDs and medicines requiring refrigeration appropriately. And it now highlights prescriptions for higher-risk medicines so there is an opportunity to speak with people when they collect these medicines.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |