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Pharmacy inspections

Inspection reports and learning from inspections

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Victoria Pharmacy (1034743)

Inspection outcome: Standards met

Last inspection: 15/09/2021

Pharmacy context

The pharmacy is situated amongst other retail shops, in the town centre of New Brighton. The premises are accessible for people, with open space in the retail area. It sells a range of over-the-counter medicines, and it dispenses private and NHS prescriptions. And there is a consultation room available for private conversations.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy manages the risks associated with its services and protects peoples’ information. Members of the pharmacy team are clear about their roles and responsibilities. They record their mistakes so that they can learn from them. And they act to help stop the same sort of mistakes from happening again.

Principle 2. Staff

Standards met

The pharmacy has enough team members to manage its workload safely. The team members are appropriately trained and work effectively together. The pharmacy enables its team members to act on their own initiative and use their professional judgement, to the benefit of people who use the pharmacy’s services.

Principle 3. Premises

Standards met

The pharmacy is clean and tidy. It is a suitable place to provide healthcare. It has a consultation room so that people can have a conversation in private.

Principle 4. Services, including medicines management

Standards met

The pharmacy’s services are accessible to most people and they are managed, so people receive their medicines safely. The pharmacy takes extra care when supplying some higher-risk medicines to help make sure people are using them properly. It sources and stores medicines safely and carries out some checks to help make sure that medicines are in good condition and suitable to supply.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide services safely. It is generally appropriately maintained, and it is used in a way that protects privacy.

Pharmacy details

100 Victoria Road
New Brighton
WALLASEY
CH452JF
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards