Inspection outcome: Standards met
Last inspection: 18/04/2024
Pharmacy context
This is a community pharmacy located in Verwood, Dorset. It serves its local population and is open six days a week. The pharmacy sells a range of over-the-counter medicines, dispenses NHS prescriptions, provides smoking cessation services, flu vaccinations and supplies medicines in multi-compartment compliance aids for people to use while living in their own homes.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy’s working practices are safe and effective, and it identifies and manages risks well. It regularly reviews its procedures and makes sure they reflect current practice. And its team members ensure their tasks are completed safely. Pharmacy team members are clear about their roles and responsibilities. It has adequate insurance to cover its services. And it keeps all of the records required by law. It manages and protects people’s confidential information, and it tells people how their private information will be used. Pharmacy team members know how to protect the safety of vulnerable people.
Principle 2. Staff
The pharmacy's team members have the appropriate skills, qualifications and training to deliver services safely and effectively. The pharmacy team members work well together, and they are comfortable about providing feedback and raising concerns. All team members are involved in improving pharmacy services.
Principle 3. Premises
The pharmacy provides a very professional, safe and secure environment for people to receive NHS and private healthcare services. It provides a bright and well-thought-out space from which to deliver these services. The pharmacy has large, modern and functional consultation rooms where services can be provided in private. The pharmacy is secured to prevent unauthorised access.
Principle 4. Services, including medicines management
The pharmacy is accessible to people and advertises its services appropriately. The pharmacy offers a range of services, and it uses technology to assist with service delivery. Team members providing the services ensure that their training is up to date. The pharmacy obtains its medicines and stock from reputable suppliers. It stores them securely and makes regular checks to ensure that they are still suitable for supply. The pharmacy disposes of waste appropriately.
Principle 5. Equipment and facilities
The pharmacy uses appropriate equipment and facilities to provide its services. It ensures its equipment is modern and well-maintained and it keeps the necessary records. The pharmacy uses its equipment in a way that protects people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |