Inspection outcome: Standards met
Last inspection: 12/08/2019
Pharmacy context
This is a community pharmacy located amongst a few shops and next door to a medical practice in a residential area of Northampton. Most of the activity is dispensing NHS prescriptions and giving advice about medicines over the counter. The pharmacy supplies medicines in multi-compartment compliance packs to people who live in their own homes. Other services that the pharmacy provides includes prescription deliveries to people’s homes, Medicines Use Reviews (MUR), New Medicine Service (NMS) checks, and seasonal flu vaccinations under both NHS and private patient group directions (PGDs).
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with the provision of its services. The pharmacy adequately manages people’s personal information. It knows how to protect vulnerable people. The pharmacy has adequate procedures to learn from its mistakes. But it doesn’t routinely review its near misses. So, it could be missing opportunities to improve the safety and quality of its services.
Principle 2. Staff
The pharmacy’s team members adequately manage the workload within the pharmacy. Team members are able to share ideas to improve how the pharmacy operates and they can raise concerns if needed. The pharmacy doesn't have a formal approach to ongoing training, making it harder for the pharmacy to be sure that its team members are keeping their knowledge up to date.
Principle 3. Premises
The pharmacy keeps its premises safe, secure and appropriately maintained. The pharmacy protects personal information.
Principle 4. Services, including medicines management
The pharmacy provides its services safely. Its team members are helpful to the people who use the pharmacy. The pharmacy gets its medicines and medical devices from reputable sources. It generally stores them safely. Staff understand the actions to take if any medicines or devices are not safe to use to protect people’s health and wellbeing.
Principle 5. Equipment and facilities
The pharmacy has access to the appropriate equipment and facilities to provide the services that it offers. It maintains its equipment and facilities adequately.
Pharmacy details
The Local Centre
Hunsbury Hill Road
Camp Hill
NORTHAMPTON
NN49UW
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |