Inspection outcome: Standards met
Last inspection: 27/04/2021
Pharmacy context
This is an internet community pharmacy in the city of Sheffield, Yorkshire. It is on a busy main road alongside other local retail businesses. In addition to the internet pharmacy, there is a healthy living store at the front of the premises which focusses on selling health and beauty items to people. It operates from the website www.ukpharmacyltd.co.uk. The pharmacy dispenses NHS prescriptions. And it delivers people's medicines to their homes. The pharmacy dispenses medicines for some people in multi-compartment compliance packs. The inspection was completed during the Covid‐19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy effectively identifies and manages risks with its services. It maintains the records it needs to by law and keeps people’s information secure. The pharmacists record details of any mistakes they make while dispensing and learn from these to help prevent similar mistakes from happening again.
Principle 2. Staff
The pharmacy has a small team of pharmacists with the necessary skills to provide its services. And they keep their professional knowledge up to date. The pharmacists manage the workload well and communicate regularly.
Principle 3. Premises
The pharmacy keeps its premises clean, secure and well maintained. The premises are suitable for the services it provides.
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for its services. And it uses its equipment appropriately to protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |