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Pharmacy inspections

Inspection reports and learning from inspections

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TrustMeds (9012861)

Inspection outcome: Standards not all met

Last inspection: 05/02/2026

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Improvement action plan

 

Pharmacy context

This pharmacy is situated in a business park. It is a distance‐selling pharmacy, so people do not visit it in person. It has its own website, www.trustmeds.co.uk, where people can register for its services, which include the prescribing and supplying of weight management treatments and supplying erectile dysfunction and hair loss treatments under patient group directions. This was the first routine inspection of the pharmacy since it was registered in August 2025.

Inspection summary findings

Principle 1. Governance

Standards not all met

Principle 2. Staff

Standards met

Principle 3. Premises

Standards met

Principle 4. Services, including medicines management

Standards not all met

Principle 5. Equipment and facilities

Standards met

Pharmacy details

Suite 6.5, 6th Floor
Empress Business Centre
380 Chester Road
Manchester
M16 9EA
United Kingdom

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What does 'pharmacy has not met all standards' mean?

When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.