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Pharmacy inspections

Inspection reports and learning from inspections

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Touchwood Pharmacy (9011502)

Inspection outcome: Standards met

Last inspection: 06/01/2023

Pharmacy context

This is a private community pharmacy situated in an industrial estate in Kings Norton, West Midlands. The pharmacy does not dispense any prescriptions and its main activity is selling a small quantity of pharmacy-only medicines to some people within the estate. The pharmacy holds a Wholesaler Dealer’s Authorisation.

Inspection summary findings

Principle 1. Governance

Standards met

Overall, the pharmacy provides its limited range of services safely. Members of the pharmacy team do training about safeguarding vulnerable people, and they manage confidential waste appropriately. The pharmacy has written instructions to help team members provide its services safely.

Principle 2. Staff

Standards met

The pharmacy has enough team members to manage its current workload. Members of the pharmacy team work well together and are supportive of each other. And they do the right training for their roles.

Principle 3. Premises

Standards met

The pharmacy’s premises are adequate for the services its provides. They are kept secure from unauthorised access.

Principle 4. Services, including medicines management

Standards met

The pharmacy obtains its medicines from reputable sources and stores them properly. It takes the right action in response to safety alerts so that people get medicines that are safe to use.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services. And it maintains its facilities and equipment adequately.

Pharmacy details

Unit 43
Kings Norton Trading Estate
Stockmans Close

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards