Inspection outcome: Standards met
Last inspection: 14/08/2019
Pharmacy context
This is a community pharmacy located alongside other local shops on a main road in a suburban area of Slough. The pharmacy mainly supplies NHS prescriptions and sells a range of over-the-counter medicines. It provides several other NHS services including Medicines Use Reviews (MURs), the New Medicine Service (NMS), and substance misuse and needle exchange services. It also offers blood pressure monitoring and diabetes screening.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are suitably safe and effective. It protects people’s private information and keeps the records it needs to by law. The pharmacy team follows written procedures to make sure it works safely, and it takes steps to manage risks in relation to its services, and the team understands its role in protecting and supporting vulnerable people.
Principle 2. Staff
The pharmacy has the right staffing level to meet its business needs. Staff are experienced and competent, and team members work well together. The pharmacy provides a supportive environment, so team members are comfortable contributing ideas or raising concerns. And they get regular ongoing training to make sure they keep their skills and knowledge up to date.
Principle 3. Premises
The premises are clean, safe, secure and spacious enough for the pharmacy’s services. The pharmacy has a private consultation room, so members of the public can have confidential conversations.
Principle 4. Services, including medicines management
The pharmacy’s services are accessible, and it manages them effectively, so people receive appropriate care. It obtains medicines from licensed suppliers, and it carries out some checks to make sure that medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities that it needs to provide its services effectively.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |