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Pharmacy inspections

Inspection reports and learning from inspections

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Ticehurst Pharmacy (1036282)

Inspection outcome: Standards met

Last inspection: 01/11/2023

Pharmacy context

This is a community pharmacy in a rural village. It mainly dispenses NHS prescriptions and it offers a travel vaccination service. It dispenses some medication in multi-compartment compliance packs for people who need additional help with taking their medicines. The pharmacy has an associated premises from which it provides a large number of Covid vaccinations. The associated premises were not seen during the inspection.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy adequately manages the risks associated with its services, and team members know about their roles and responsibilities. People can provide feedback to the pharmacy or raise concerns. And the pharmacy generally keeps the records it needs to by law. On the whole, it protects people’s personal information appropriately. Team members generally know what they should do if they have concerns about a vulnerable person.

Principle 2. Staff

Standards met

The pharmacy has enough staff to provide its services and they do the right training for their roles. They undertake some ongoing training to help keep their knowledge and skills up to date. And they can raise concerns or make suggestions about the pharmacy’s services.

Principle 3. Premises

Standards met

The pharmacy’s premises are secure, and largely kept clean and tidy. People can have a conversation with a team member in a private area.

Principle 4. Services, including medicines management

Standards met

Overall, the pharmacy provides its services safely and effectively. It gets its medicines from reputable sources and generally stores them properly. Team members take the right action in response to safety alerts, so that people get medicines and medical devices that are safe to use. People can generally access the pharmacy’s services.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide its services safely. And it uses its equipment to help protect people’s personal information.

Pharmacy details

Church Street
Ticehurst
WADHURST
TN57AA
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards