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Pharmacy inspections

Inspection reports and learning from inspections

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Tia Oakley Pharmacy (1031664)

Inspection outcome: Standards met

Last inspection: 01/09/2020

Pharmacy context

This is a community pharmacy situated along a small parade of shops in the village of Oakley, near Basingstoke in Hampshire. The pharmacy dispenses NHS and private prescriptions. It offers a few services such as Medicines Use Reviews (MURs), the New Medicine Service (NMS) and delivers medicines. The pharmacy also provides some people with their medicines inside multi-compartment compliance packs if they find it difficult to manage them.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has satisfactory processes in place to identify and manage risks. This includes the risks associated with COVID-19. Members of the pharmacy team regularly monitor the safety of their services by recording their mistakes and learning from them. They have been trained to protect the welfare of vulnerable people. The pharmacy suitably protects people’s private information. And, it maintains its records as required.

Principle 2. Staff

Standards met

The pharmacy has enough staff to manage its workload adequately. The pharmacy’s team members are trained appropriately for their roles. The company provides its staff with plenty of resources to help them to learn. And this keeps their knowledge up to date.

Principle 3. Premises

Standards met

The pharmacy's premises provide an adequate environment to deliver its services. The pharmacy is generally clean. And it has adapted its premises to help reduce the spread of infection during COVID-19.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides its services in an appropriate way. And people can easily access them. The pharmacy’s team members keep the records that they should. And they understand the actions to take if any medicines or devices are not safe to use. This protects people’s health and wellbeing. The pharmacy obtains its medicines from reputable suppliers. And, it stores them properly.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the necessary equipment and facilities it needs to provide its services safely. Its equipment is relatively clean. And is used in a way that protect people’s privacy.

Pharmacy details

Gemini House
22c Oakley Lane

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards