Inspection outcome: Standards met
Last inspection: 16/08/2022
Pharmacy context
This is a traditional community pharmacy located on a small parade of shops in the centre of a busy village. The pharmacy premises are small and the retail area also operates a post office counter. NHS dispensing is the main activity, and a dispensing robot has recently been installed. The pharmacy also provides a number of other NHS services and sells a range of over-the-counter medicines. At the time of inspection the responsible pharmacist was a locum who had not previously worked at the pharmacy.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy team follow written instructions to help them work safely and effectively. They record things that go wrong so that they can learn from them. And they take action to help avoid their mistakes being repeated. The pharmacy keeps most of the records that are needed by law. And the pharmacy team understands that personal information needs to be protected.
Principle 2. Staff
There are enough staff to safely manage the workload and they receive the training they need for the jobs they do. Members of the team work well together and they ask for help if they need it.
Principle 3. Premises
The pharmacy is small, but it is well organised to make best use of the space that is available. It is clean and tidy and it provides a suitable environment for healthcare.
Principle 4. Services, including medicines management
The pharmacy provides a range of services and they are easy to access. It manages them effectively so that people receive appropriate care and get the advice they need. It obtains medicines from licensed suppliers, and it carries out checks to make sure that they are kept in good condition.
Principle 5. Equipment and facilities
Members of the pharmacy team have the equipment and facilities they need for the services they provide. Equipment is appropriately maintained so that it is safe to use, and it is used in a way that protects privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |