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Pharmacy inspections

Inspection reports and learning from inspections

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The Village Pharmacy (1029047)

Inspection outcome: Standards met

Last inspection: 03/01/2024

Pharmacy context

This community pharmacy is situated alongside other local shops in the village of Eton Wick. It mainly supplies NHS prescription medicines. A large number of people receive their medicines in weekly multi-compartment compliance packs to help make sure they take them safely, and the pharmacy offers a home delivery service. It also provides some other NHS services including the New Medicine Service (NMS), the Hypertension Case-Finding service, the Community Pharmacy Consultation Service, and seasonal covid and flu vaccinations. And it sells some medicines over the counter.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy suitably identifies and manages risks. It maintains the records it needs to by law, and it keeps people’s private information safe. Pharmacy team members discuss their mistakes to help them learn and improve. And they understand how to raise concerns to protect the wellbeing of vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough staff to provide its services safely and effectively. Team members work well together, and they have the qualifications and skills necessary for their roles. They are confident in providing feedback and raising concerns about the pharmacy services.

Principle 3. Premises

Standards met

The pharmacy is professional in appearance, and it provides a suitable space for the delivery of healthcare services. It has a consultation room, so people can receive services and speak to pharmacy team members in private.

Principle 4. Services, including medicines management

Standards met

The pharmacy’s working practices are generally effective, which helps make sure people receive their medicines safely. It gets its medicines from authorised suppliers and team members complete some additional checks to help make sure that medicines are fit for purpose and suitable to supply. 

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services. Equipment is suitably maintained, and team members use it in a way that protects people’s privacy.

Pharmacy details

7 Eton Wick Road
Eton Wick
WINDSOR
SL46LT
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards