Inspection outcome: Standards met
Last inspection: 18/09/2024
Pharmacy context
This is a community pharmacy located on a high street in the main shopping area of the town of Knutsford, Cheshire. Its main services include dispensing NHS and private prescriptions and selling over-the-counter medicines. The pharmacy supplies several people with their medicines in multi-compartment compliance packs and delivers some medicines to people’s homes.
Inspection summary findings
Principle 1. Governance
The pharmacy provides its team members with a comprehensive set of written instructions to support them in safely providing pharmacy services. It monitors mistakes made within the dispensing process and the pharmacy team implement changes to the way it works to reduce the risk of similar mistakes happening again. The pharmacy keeps the records it needs to by law, keeps people’s private information safe and its team are adequately equipped to safeguard vulnerable adults and children.
Principle 2. Staff
The pharmacy employs a skilled and experienced team to help safely manage its workload. It has processes in place to support team members to complete ongoing training to help keep their knowledge and skills up to date. They work well together and can raise concerns and provide feedback where necessary.
Principle 3. Premises
The pharmacy is secure, clean, and well maintained. It has facilities for people to have confidential conversations about their health with the pharmacy team.
Principle 4. Services, including medicines management
The pharmacy effectively manages the risks associated with the services provided to people. And these services are made easily accessible to people. The pharmacy team suitably stores and manages its medicines to ensure they are fit for purpose before supply to people.
Principle 5. Equipment and facilities
Pharmacy team members have access to appropriate equipment for the services they provide. The equipment is fit for purpose and safe to use. Team members generally use equipment and facilities appropriately to protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |