Inspection outcome: Standards met
Last inspection: 19/06/2019
Pharmacy context
The pharmacy is in the village centre of Little Clacton in Essex. The pharmacy dispenses NHS prescriptions. And it provides Medicines Use Reviews (MURs) and occasional New Medicine Service (NMS) consultations. The pharmacy can assemble medication in multi-compartment compliance packs for people who need help managing their medicines. People can ask to have their blood pressure tested. The pharmacy provides an erectile dysfunction service under a patient group direction. It administers flu vaccinations during the winter season. It is planning to introduce a travel vaccination service in the future.
Inspection summary findings
Principle 1. Governance
The pharmacy generally has safe and effective working practices. It manages its risks well by recording mistakes that occur during the dispensing process and learning from them. This helps it make its services safer for people to use. The pharmacy keeps people’s private information safe. It regularly asks people for their views. It generally keeps the records required by law to ensure that its medicines are supplied safely and legally.
Principle 2. Staff
The pharmacy has enough team members to manage its workload safely. They are appropriately trained or on training courses. They make suggestions to improve safety and workflows where appropriate.
Principle 3. Premises
The pharmacy team keeps the pharmacy secure, clean and generally tidy.
Principle 4. Services, including medicines management
The pharmacy gets its medicines from reputable suppliers and it stores them properly. It takes the right action if any medicines or devices need to be returned to the suppliers. This means that people get medicines and devices that are safe to use. The team members follow safe practice when assembling compliance packs which help people to take their medication.
Principle 5. Equipment and facilities
The pharmacy has the right equipment for its services and generally makes sure that it is looked after properly. It uses its equipment to keep people’s private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |