Inspection outcome: Standards met
Last inspection: 19/09/2025
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Pharmacy context
This is a pharmacy that offers its services to people only through its website. It is a distance selling pharmacy and provides an online doctor service for which people can seek treatment for a range of conditions. People cannot visit the pharmacy in person and all medicines are delivered. The pharmacy is located on an industrial estate on the outskirts of Bristol. The pharmacy delivers medicines throughout the United Kingdom. The pharmacy also dispenses a small number of NHS prescriptions, dispenses private prescriptions, and sells medicines through its website. The pharmacy is also registered with the Care Quality Commission (CQC) and the Medicines and Healthcare products Regulatory Agency (MHRA).
This was the first routine inspection of the pharmacy since it was registered in October 2024 and started operating in April 2025.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Principle 3. Premises
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |