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Pharmacy inspections

Inspection reports and learning from inspections

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The Clock Pharmacy (1035269)

Inspection outcome: Standards met

Last inspection: 25/08/2026

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Pharmacy context

This community pharmacy is located in the town of Kings Lynn in Norfolk. It provides a variety of services including dispensing of NHS and private prescriptions, the sale of Pharmacy only (P) medicines, the New Medicines Services (NMS) and the Pharmacy First service under Patient Group Directions (PGDs). It also provides medicines in multicompartment compliance packs for people who need additional support taking their medicines. This was a reinspection following an inspection in June 2026 where the pharmacy did not meet Standards 1.2, 1.6, 1.7 and 4.3. This reinspection focused on those Standards which had previously not been met. Since the last inspection, the pharmacy has started to regularly record dispensing mistakes, improved its management of medicines requiring special storage and made changes to how confidential information is stored.

Inspection summary findings

Principle 1. Governance

Standards met

Principle 4. Services, including medicines management

Standards met

Pharmacy details

1 Gayton Road
Gaywood
KING'S LYNN
PE30 4EA
UK

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards