Inspection outcome: Standards met
Last inspection: 14/09/2023
Pharmacy context
This community pharmacy located close to a medical centre in the village of Clitheroe, Lancashire. Its main services include dispensing NHS and private prescriptions and selling over-the-counter medicines. It provides some people with their medicines in multi-compartment compliance packs. It delivers some medicines to people’s homes and offers the NHS hypertension case finding service.
Inspection summary findings
Principle 1. Governance
The pharmacy has a comprehensive set of written procedures to help the team manage the pharmacy services safely and effectively. It keeps people’s confidential information safe, and it retains of the records it needs to by law. The pharmacy has a process to record details of mistakes made during the dispensing process. But the pharmacy team does not always follow the process and so may not be able to make specific changes to the way it works to improve patient safety.
Principle 2. Staff
The pharmacy employs enough team members to manage its workload and deliver its services safely. Team members can provide feedback and implement changes to improve the delivery of services. They complete some training to support them in refreshing their knowledge and skills.
Principle 3. Premises
The pharmacy is hygienic and well maintained. It provides suitable space for the services it delivers. There is a consultation room where people can have private conversations with team members.
Principle 4. Services, including medicines management
The pharmacy provides several services to people. And these are generally well managed to help people effectively manage their health. The pharmacy sources and stores its medicines appropriately and the pharmacy team completes regular checks of the expiry dates of the medicines to make sure to make sure they are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for the services it provides. The equipment is used to help protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |