Inspection outcome: Standards met
Last inspection: 16/06/2022
Pharmacy context
The pharmacy is situated in central London close to Victoria station. It is part of a private clinic which specialises in treating hair loss. The pharmacy manufacturers and supplies bespoke topical hair loss medications for clients of the clinic. The clinic has a website www.belgraviacentre.com and it offers both face-to-face and remote consultations. It does not offer any surgical treatments and it is not registered with the Care Quality Commission. The clinic's prescribers are all pharmacists.
Inspection summary findings
Principle 1. Governance
The pharmacy prepares and supplies unlicensed medicines which carries some additional risks, but it generally identifies and manages these to make sure its services are safe. And it keeps clear and accurate records. The pharmacy team members are clear about their roles and responsibilities, and they follow procedures, so they work effectively. They understand their role in protecting vulnerable people, and they keep people's private information safe.
Principle 2. Staff
The pharmacy has enough staff to manage the workload and delivery the services safely. The pharmacy team members have the right skills and qualifications for their roles, and they work to professional standards. The team works well together in a supportive environment and the pharmacy team members get opportunities to learn and improve.
Principle 3. Premises
The pharmacy is suitable for the services it provides. It is professional in appearance and well maintained.
Principle 4. Services, including medicines management
The pharmacy’s working practices are safe and effective. It has clear processes for preparing and supplying medicines. The pharmacy sources and manages medicines and pharmaceutical ingredients appropriately, and it takes the right action if it identifies defective medicines.
Principle 5. Equipment and facilities
The pharmacy is well equipped, and it has the right facilities to provides its services safely. The team maintain the equipment, so it is fit for purpose.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |