Inspection outcome: Standards met
Last inspection: 19/07/2019
Pharmacy context
This is a community pharmacy inside a Tesco supermarket in Padiham, Burnley. It is open seven days a week. The pharmacy sells over-the-counter medicines and dispenses NHS prescriptions. It also dispenses private prescriptions and provides a substance misuse service. The pharmacy team offers advice to people about minor illnesses and long-term conditions. And offers services including medicines use reviews (MURs), flu vaccinations and the NHS New Medicines Service (NMS). It also supplies medicines in multi-compartmental compliance packs to people living in their own homes.
Inspection summary findings
Principle 1. Governance
The pharmacy has adequate processes and written procedures to protect the safety and wellbeing of people who access its services. It keeps the records it must have by law and keeps people’s private information safe. It is well equipped to protect the welfare of vulnerable adults and children. The pharmacy team members try to learn from any errors that they make while dispensing. And they take steps to make sure the errors are not repeated.
Principle 2. Staff
There are enough suitably qualified and skilled pharmacy team members to deliver the services provided. The pharmacy assesses the team members rotas and has plans in place to help them during busy periods. And when there are absences. It is good at supporting team members to maintain and progress their knowledge and skills. It does this through continual training and performance appraisals. The pharmacy encourages its team members to get support and to provide feedback. And the team members use this feedback to improve the pharmacy's services.
Principle 3. Premises
The pharmacy is secure and adequately maintained. It has a sound-proof room where people can have private conversations with the pharmacy’s team members.
Principle 4. Services, including medicines management
The pharmacy provides an appropriate range of services to help people meet their health needs. It generally stores, sources and manages its medicines safely. And it identifies and manages its risks adequately. The pharmacy team members help people to safely take high-risk medicines. And they have identified, and managed various risks associated with dispensing medicines in multi-compartmental compliance packs.
Principle 5. Equipment and facilities
The pharmacy’s equipment is clean and safe. And the pharmacy uses it appropriately to protect people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |