Inspection outcome: Standards met
Last inspection: 13/05/2019
Pharmacy context
This is a community pharmacy located within a large supermarket in Yardley. People using the pharmacy are from the local area and usually visit whilst using the supermarket. The pharmacy is open extended hours over seven days. It dispenses NHS prescriptions and provides NHS funded services. Private services are also available, and these include travel vaccinations, medicines used to treat erectile dysfunction, anti-malarial medication and meningitis B vaccinations.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are generally safe and effective. It responds well to people’s feedback and tries to make improvements to the quality of its services. It protects people’s private information and keeps the records it needs to by law. The team follows written instructions to make sure it works safely. But some team members do not always properly understand some of the procedures and so they may not always work effectively.
Principle 2. Staff
The pharmacy has enough team members to manage the current workload and the services that it provides. The team members try to plan absences, so they always have enough cover to provide the services. They work well together in a supportive environment and can raise concerns and make suggestions.
Principle 3. Premises
The pharmacy provides a safe, secure and professional environment for people to receive healthcare.
Principle 4. Services, including medicines management
The pharmacy’s services are easy to access and generally well managed. The team members are helpful and make sure people have all the information they need so that they can use their medicines safely. Pharmacy staff check their stock regularly to make sure they are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has most of the appropriate equipment and facilities to provide the services it offers.
Pharmacy details
Swan Shopping Centre
Coventry Road
Yardley
BIRMINGHAM
B261AD
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |