Inspection outcome: Standards met
Last inspection: 02/09/2020
Pharmacy context
This is a community pharmacy located in a supermarket. Most of its activity is dispensing NHS prescriptions and giving advice about medicines over the counter. The pharmacy supplies multi-compartment compliance packs to people who live in their own home. The pharmacy was about to start providing seasonal flu vaccinations through both private and NHS patient group directions (PGDs). This inspection was carried out during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with the provision of pharmacy services. It has processes in place for learning from its mistakes. It adequately manages peoples' information and it knows how to protect vulnerable people. The pharmacy team members have defined roles and accountability and a good understanding of the clinical governance procedures in place.
Principle 2. Staff
The pharmacy team members manage the workload in the pharmacy well. They work effectively together. There is a work culture of openness and honesty. The pharmacy team are supported in their development.
Principle 3. Premises
The pharmacy keeps its premises safe, secure and appropriately maintained. The pharmacy protects people's personal information.
Principle 4. Services, including medicines management
The pharmacy provides its services safely. Its team members are helpful to people who use the pharmacy. The pharmacy gets its medicines and medical devices from reputable sources. It stores them safely. The pharmacy takes the right actions if any medicines or devices are not safe to use to protect people's health and wellbeing.
Principle 5. Equipment and facilities
The pharmacy has access to the appropriate equipment and facilities to provide the services that it offers. It maintains its equipment and facilities adequately.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |