Inspection outcome: Standards met
Last inspection: 09/09/2024
Pharmacy context
This is a community pharmacy inside a supermarket in Gloucester, Gloucestershire. The pharmacy dispenses NHS and private prescriptions. It’s team members sell over-the-counter medicines and provide advice. And the pharmacy offers the Pharmacy First Service, the New Medicine Service (NMS), as well as seasonal flu vaccinations.
Inspection summary findings
Principle 1. Governance
The pharmacy operates safely. Members of the pharmacy team monitor the safety of their services by recording their mistakes and learning from them. They actively protect the welfare of vulnerable people and ensure that people's confidential information is kept secure. The pharmacy maintains most of its records in accordance with the law.
Principle 2. Staff
The pharmacy has appropriately skilled staff to deliver its services. Members of the pharmacy team have a range of experience. They understand their roles and responsibilities well and keep their skills and knowledge up to date by completing regular training.
Principle 3. Premises
The pharmacy's premises are presented professionally. The premises are secure and a suitable, separate space is available for private conversations and services.
Principle 4. Services, including medicines management
The pharmacy’s working practices are safe. The pharmacy is open for extended hours and the team tries to ensure that people with different needs can easily access the pharmacy’s services. The pharmacy obtains its medicines from reputable suppliers. It stores and manages its medicines well. Team members highlight prescriptions that require extra advice, and they make suitable checks. But they don’t always record any relevant information. This makes it difficult for them to show that people receive appropriate advice when supplying these medicines.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities it needs to provide its services safely. And the team uses them in an appropriate way to keep people's private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |