Tesco Instore Pharmacy (1095301)

Inspection summary findings

Principle 1. Governance

The pharmacy manages the risks associated with its services and generally completes all the records that it needs to by law to ensure it keeps people safe. Members of the pharmacy team work to professional standards, and they are clear about their roles and responsibilities. They record their mistakes so that they can learn from them, and they act to help stop the same sort of mistakes from happening again. The team members keep people's private information safe. And they complete training, so they know how to protect children and vulnerable adults. 

Principle 2. Staff

The pharmacy’s team members are well trained, and they work effectively together. The pharmacy encourages them to keep their skills up to date and supports their development. Team members are comfortable providing feedback to their managers and they receive feedback about their own performance. The pharmacy has enough team members to manage its workload safely. Its staffing rotas enable it to have good handover arrangements and effective communication.

Principle 3. Premises

The pharmacy provides a professional environment for people to receive healthcare services. It has a private consultation room that provides people with the opportunity to receive services in private and have confidential conversations with members of the pharmacy team.

Principle 4. Services, including medicines management

The pharmacy offers a range of healthcare services which are generally well managed and easy for people to access. It sources, stores, and supplies medicines safely. And it carries out appropriate checks to ensure medicines are in good condition and suitable to supply.

Principle 5. Equipment and facilities

Members of the pharmacy team have the equipment and facilities they need for the services they provide. They maintain the equipment so that it is safe, and they use it in a way that protects privacy.