Inspection outcome: Standards met
Last inspection: 05/09/2019
Pharmacy context
The pharmacy is situated
within a supermarket and it dispenses mainly to local residents. It provides medication
in multi-compartment compliance trays for some people who need help managing
their medicines. The pharmacy provides flu vaccinations when in season and travel
vaccinations year-round.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy team work to professional standards and identify and manage risks effectively. They are clear about their own roles and responsibilities. They log mistakes they make during the pharmacy processes. They discuss and learn from these to avoid problems being repeated. The pharmacy manages and protects people’s personal information well and it tells people how their private information will be used. The team members understand how they can help to protect the welfare of vulnerable people. The pharmacy keeps its records up to date to show that it is providing its services safely. But some of the records are not always accurate. This could make it harder for the pharmacy to show what had happened if there was a future query.
Principle 2. Staff
There are enough staff to provide the pharmacy’s services. The team members complete suitable qualifications and keep up-to-date with ongoing training. The pharmacy shares feedback with its team members so they can develop in their roles and make improvements to the pharmacy’s services.
Principle 3. Premises
The premises are clean and provide a safe, secure and professional environment for people to receive healthcare. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
The pharmacy’s working practices are safe and effective. It gets its medicines from reputable sources and it manages them well. Pharmacy team members are helpful and have robust processes to dispense multi-compartment compliance packs. The pharmacy takes the right action in response to safety alerts, to make sure that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy generally has the right equipment for its services. It makes sure its equipment is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |