Inspection outcome: Standards met
Last inspection: 23/05/2019
Pharmacy context
This is a community pharmacy situated inside a large supermarket. It serves a mixed local population. The pharmacy sells a wide range of over-the-counter medicines and dispenses NHS prescriptions. It also supplies medicines in multi-compartment compliance trays and provides blood pressure and blood glucose testing.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages risks well to make sure people are kept safe. It records mistakes that occur during the dispensing process and learns from them. It also learns from mistakes that occur at other pharmacies. The pharmacy generally keeps the records it needs to by law. So, it can show that supplies are made safely and legally. It protects people’s personal information. Team members are aware of how to protect vulnerable people.
Principle 2. Staff
Team members work in an open environment where they can make suggestions or raise concerns. But they do not always get time set aside to complete ongoing training. This may reduce the opportunities they have to help keep their skills and knowledge up to date.
Principle 3. Premises
The premises are clean, and the pharmacy provides a safe and secure environment for people to receive services.
Principle 4. Services, including medicines management
People with a range of needs can access the pharmacy’s services. The pharmacy generally provides its services safely. But team members are not all aware of what advice to give people taking some higher-risk medicines. This could mean that people might not get all the information they need to take their medicines safely. The pharmacy generally manages medicines well to make sure that they are safe for people to use. And it takes the right
action in response to safety alerts.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |