Inspection outcome: Standards met
Last inspection: 27/11/2024
Pharmacy context
This is a community pharmacy inside a Supermarket in Worcester, Worcestershire. The pharmacy dispenses NHS and private prescriptions. Its team members sell over-the-counter medicines and provide advice. The pharmacy offers a few services such as the New Medicine Service (NMS), Pharmacy First and seasonal flu vaccinations. And it supplies some people’s medicines inside multi-compartment compliance packs if they find it difficult to take them.
Inspection summary findings
Principle 1. Governance
The pharmacy effectively identifies and manages the risks associated with its services. Members of the pharmacy team monitor the safety of their services by recording their mistakes and learning from them. They understand their role in protecting the welfare of vulnerable people. The pharmacy protects people’s confidential information appropriately. And the pharmacy largely keeps the records it needs to by law.
Principle 2. Staff
The pharmacy has capable team members. They work well together, have a range of skills and experience, and the pharmacy provides additional resources to help keep their skills and knowledge up to date.
Principle 3. Premises
Overall, the pharmacy premises are appropriate for providing healthcare services. The pharmacy has a separate space where confidential conversations and services can take place. But the roof does not provide sufficient protection from the rain and detracts from the overall professional look and feel of the room.
Principle 4. Services, including medicines management
The pharmacy overall, has safe working practices. It is open for extended hours and the team tries to ensure that people with different needs can easily access the pharmacy’s services. The pharmacy obtains its medicines from reputable suppliers. It stores and manages its medicines well. Team members also highlight prescriptions that require extra advice, and they make some suitable checks. This helps ensure people can take their medicines correctly.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities it needs to provide its services safely. Its equipment is suitably clean. And team members use them appropriately to keep people’s confidential information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |