Inspection outcome: Standards met
Last inspection: 02/08/2024
Pharmacy context
This is a community pharmacy inside a supermarket in Redditch Worcestershire. The pharmacy dispenses NHS and private prescriptions. It’s team members sell over-the-counter medicines and provide advice. And the pharmacy offers the Pharmacy First Service, the New Medicine Service (NMS), as well as seasonal flu and COVID-19 vaccinations.
Inspection summary findings
Principle 1. Governance
The pharmacy efficiently identifies and manages the risks associated with its services. Members of the pharmacy team monitor the safety of their services well. They do this by recording their mistakes and continually learning from them. They understand how to protect the welfare of vulnerable people. The pharmacy suitably safeguards people’s confidential information. And it maintains its records as it should.
Principle 2. Staff
The pharmacy's team members have the appropriate skills, qualifications, and training to deliver the pharmacy’s services. Members of the pharmacy team are very experienced. They work well together. And the pharmacy as well as the regular pharmacist provide them with resources so that they can complete ongoing training. This keeps their skills and knowledge up to date.
Principle 3. Premises
The pharmacy premises are suitable to provide healthcare. The pharmacy is clean and tidy. It is secure and presented appropriately.
Principle 4. Services, including medicines management
The pharmacy provides its services safely and effectively. The pharmacy sources its medicines from reputable suppliers. It stores and manages its medicines well. The pharmacy provides a range of useful services. Team members identify people requiring ongoing monitoring so that they can provide the appropriate advice. And the pharmacists regularly carry out interventions. This helps ensure people take their medicines correctly.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities it needs to provide its services safely. Its equipment is clean. And the team ensures they are used appropriately to protect people’s confidential information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |