Inspection outcome: Standards met
Last inspection: 15/02/2024
Pharmacy context
The pharmacy is in-store and it sells medicines over-the-counter, provides health advice and dispenses private and NHS prescriptions. Services include blood pressure case-finding service, supervised consumption, needle exchange, seasonal flu vaccination and Pharmacy First.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are safe and effective. Its team members follow suitable written instructions which effectively manage the risks associated with providing its services. Team members regularly review services to monitor their safety. They record their mistakes to help learn from them and prevent them happening again. The pharmacy keeps the records it has to by law. Members of the pharmacy team are good at protecting people’s private information, and they are appropriately trained in how to safeguard the welfare of vulnerable people.
Principle 2. Staff
The pharmacy has enough team members who are qualified or training to have the appropriate skills for their roles. It encourages and supports the team to undertake ongoing learning. And it has a contingency arrangement to provide more pharmacist cover and to manage when team members are absent.
Principle 3. Premises
The pharmacy's premises are bright, secure and suitable for the provision of healthcare services. People can have a private conversation with a team member in the consultation room. The pharmacy prevents people accessing its premises when it is closed so it protects medicines stock and people's private information is safe.
Principle 4. Services, including medicines management
The pharmacy and its services are easily accessible to people. It provides its services safely and effective audit trails identify which member of the team was involved. People taking higher-risk medicines are provided with the information they need to use their medicines properly. The pharmacy obtains its medicines from reputable sources and manages them appropriately so that they are fit for purpose and safe for people to use. It takes the right action in response to safety alerts so that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it offers. The pharmacy uses its equipment appropriately and keeps people's private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |