Inspection outcome: Standards met
Last inspection: 25/10/2022
Pharmacy context
The pharmacy is in a
supermarket. It provides NHS and private prescription dispensing mainly to
local residents, as well as flu vaccinations in season and the New Medicines Service.
Several people are supplied with medicines in multi-compartment compliance
packs. The pharmacy also provides a supervised consumption service for people
treated by the drug and alcohol team.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy
team work to professional standards and identify and generally manage risks effectively.
The team members are clear about their roles and responsibilities. They log any
mistakes they make during the pharmacy processes. And they learn from these to
avoid problems being repeated. The pharmacy generally keeps its records up to
date. It manages and protects information well and it tells people how their
private information will be used. The team members also understand how they can
help to protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy currently has enough qualified staff to provide safe services though upcoming changes to the team may impact this. Training is provided by the company and staff find this useful to help keep their skills and knowledge up to date.
Principle 3. Premises
The premises are clean and provide a safe, secure and professional environment for people to receive healthcare.
Principle 4. Services, including medicines management
The pharmacy gets its medicines from reputable sources. And pharmacy team members plan extra services around the staffing levels, to make sure that dispensing routines are not affected. However, the pharmacy could do more to make sure people who receive higher-risk medicines, including valproate, get all the information they need so that they can use their medicines safely.
Principle 5. Equipment and facilities
The pharmacy generally has the right equipment for its services. It makes sure its equipment is safe to use.
Pharmacy details
New River Trading Estate
Brookfield Centre
Cheshunt
WALTHAM CROSS
EN80TA
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |