Tesco Instore Pharmacy (1032154)

Inspection summary findings

Principle 1. Governance

Members of the pharmacy team work to professional standards and identify and manage risks effectively. They are clear about their roles and responsibilities. They log any mistakes they make during the pharmacy processes. And they learn from these to avoid problems being repeated. The pharmacy keeps its records up to date which show that it is providing safe services. It manages and protects information well and it tells people how their private information will be used. The team members also understand how they can help to protect the welfare of vulnerable people.

Principle 2. Staff

The pharmacy has enough qualified staff to provide safe services. Its staffing rotas enable it to have good handover arrangements and effective staff communication. Training is provided by the company and staff find this useful to help keep their skills and knowledge up to date.

Principle 3. Premises

The premises are clean and provide a safe, secure and professional environment for people to receive healthcare.

Principle 4. Services, including medicines management

The pharmacy’s working practices are safe and effective. It gets its medicines from reputable sources. Pharmacy team members are helpful and give advice to people about where they can get other support. They try to make sure that people have all the information they need so that they can use their medicines safely.

Principle 5. Equipment and facilities

The pharmacy generally has the right equipment for its services. It makes sure its equipment is safe to use.