Inspection outcome: Standards met
Last inspection: 18/11/2019
Pharmacy context
This pharmacy is within the supermarket store. And located at the rear of the building. It is open 78 hours a week. And it is open seven days a week. The pharmacy dispenses NHS and private prescriptions. And offers advice on the management of minor illnesses and long-term conditions. It offers a range of services including supervised methadone consumption.
Inspection summary findings
Principle 1. Governance
The pharmacy has procedures and processes in place to manage the risks associated with the services it delivers. The pharmacy team members look after people’s private information. And they know how to protect the safety of vulnerable people. People using the pharmacy can raise concerns and provide feedback. The pharmacy team members discuss any errors they make whilst dispensing. And they take some steps to learn from them and make sure the errors are not repeated.
Principle 2. Staff
The pharmacy has enough qualified staff to provide safe and effective services. The pharmacy team members are competent and have the skills and qualifications they need for their role. The pharmacy encourages and supports the pharmacy team to learn and develop. And it provides access to ongoing training. The pharmacy team members support each other in their day-to-day work.
Principle 3. Premises
The pharmacy is suitable for the pharmacy services it provides. People can have private conversations with a pharmacist or team member in the consultation room.
Principle 4. Services, including medicines management
The pharmacy’s services are accessible to people. The pharmacy displays some information about health-related topics. And it provides its services using a range of safe working practices. The pharmacy gets its medicines from reputable suppliers. It takes the right action if it receives any alerts that a medicine is no longer safe to use. And it stores and generally manages its medicines appropriately.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the pharmacy services it provides. There are provisions in place to maintain people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |