Inspection outcome: Standards met
Last inspection: 08/10/2019
Pharmacy context
This community pharmacy is in a Tesco supermarket in the market town Driffield. The pharmacy dispenses NHS and private prescriptions. And it supplies multi-compartment compliance packs to help people take their medicines. The pharmacy provides a seasonal flu vaccination service. And it sells over-the-counter medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services. And it keeps most records it needs to by law. The pharmacy has written procedures that the team follows. And it has appropriate arrangements to protect people’s private information. People using the pharmacy can raise concerns and provide feedback. The team members have some level of training and guidance to respond to safeguarding concerns. So, they can help protect the welfare of children and vulnerable adults. The pharmacy team members respond appropriately when errors happen. They take the action needed to help prevent similar mistakes happening again. But they don’t fully record all their errors. So, the team does not have all the information it could to help identify patterns and reduce mistakes.
Principle 2. Staff
The pharmacy has a team with the qualifications and skills to support the pharmacy’s services. It gives the team members opportunities to complete regular training relevant to their roles. And so, keep their skills and knowledge up to date. The team members support each other in their day-to-day work. They identify improvements to the delivery of pharmacy services. And they introduce processes to improve their efficiency and safety in the way they work.
Principle 3. Premises
The pharmacy is clean, secure and suitable for the services provided. And it has good facilities to meet the needs of people requiring privacy when using the pharmacy services.
Principle 4. Services, including medicines management
The pharmacy provides services that support people's health needs. And it manages its services well. The pharmacy keeps records of prescription requests. So, it can deal with any queries effectively. The pharmacy gets is medicines from reputable sources. And it stores and manages medicines appropriately.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |