Inspection outcome: Standards met
Last inspection: 21/07/2022
Pharmacy context
This is a supermarket pharmacy located in the foyer of the store. It opens for extended hours, seven days a week. NHS dispensing is the main activity and the pharmacy also provides other NHS services and sells a range of over-the-counter medicines
Inspection summary findings
Principle 1. Governance
Members of the pharmacy team follow written instructions to help them work safely and effectively. They record things that go wrong so that they can learn from them. And they take action to stop the same mistakes from happening again. The pharmacy keeps the records that are needed by law. And staff participate in regular training so that they know how to keep private information safe.
Principle 2. Staff
There are enough staff to effectively manage the workload and they receive the training they need for the jobs they do. Members of the team work well together; they are able to use their professional judgement and they know how to raise concerns.
Principle 3. Premises
The pharmacy is clean and tidy and it provides a suitable environment for healthcare. There is a consultation room available so people can have confidential conversations.
Principle 4. Services, including medicines management
The pharmacy provides a range of services and they are easy to access. But they are not well advertised so people may not know about some of the services that are available. The pharmacy team works effectively so that people receive appropriate care. But members of the team may not always know when they are handing out higher-risk medicines. So they could miss opportunities to counsel patients to help them use their medicines safely. The pharmacy obtains its medicines from licensed suppliers and carries out checks to make sure that they are kept in good condition.
Principle 5. Equipment and facilities
Members of the pharmacy team have the equipment and facilities they need for the services they provide. Equipment is appropriately maintained so that it is safe to use, and it is used in a way that protects privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |