Inspection outcome: Standards met
Last inspection: 29/11/2023
Pharmacy context
This busy community pharmacy is located within a large supermarket in Peterborough. It sells a range of over-the-counter medicines and dispenses prescriptions. It provides the New Medicine Service (NMS), Hypertension Case Finding Service, and it administers seasonal flu vaccinations. The pharmacy also provides a substance misuse service to a handful of people, and it supplies medicines in multi-compartment compliance packs to some people who need assistance in managing their medication at home.
Inspection summary findings
Principle 1. Governance
The pharmacy has systems to help ensure risks associated with its services are identified and managed. It keeps the records it needs to by law, and it has processes to protect people’s confidential information. Team members record and review their mistakes so that they can learn and improve from these events. And they understand how they can help and protect vulnerable people.
Principle 2. Staff
The pharmacy has just about enough team members to manage its current workload adequately. Team members work well together, and they can raise concerns or make suggestions to help improve the pharmacy’s services.
Principle 3. Premises
The pharmacy’s premises are clean, tidy, and adequately maintained. And they are secure against unauthorised access. People visiting the pharmacy can have a private conversation with team members.
Principle 4. Services, including medicines management
Generally, the pharmacy supplies medicines safely to people and people with diverse needs can access its services. It gets its medicines from licensed wholesalers and team members take the right action in response to safety alerts and recalls so that people get medicines and medical devices that are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely.
Pharmacy details
Tesco Extra
Serpentine Green Shopping Centre
The Serpentine; Hampton
PETERBOROUGH
PE78BD
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |