Inspection outcome: Standards met
Last inspection: 05/08/2019
Pharmacy context
This is a community pharmacy located in an out-of-town large supermarket in Amersham in Buckinghamshire. The pharmacy dispenses NHS and private prescriptions. It provides some services such as Medicines Use Reviews (MURs) and the New Medicine Service (NMS) as well as a few private services. And, it supplies multi-compartment compliance aids for some people if they find it difficult to manage their medicines.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy’s working practices are safe and effective. Members of the pharmacy team monitor the safety of their services by recording mistakes and learning from them. But they could record more details, which would make it easier for them to spot patterns and help prevent the same things happening again. The team understands how to protect the welfare of vulnerable people. The pharmacy protects people's private information well. And, it adequately maintains most of the records that it must. But it is not always recording enough detail in accordance with the law.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. The pharmacy’s team members understand their roles and responsibilities. They are provided with resources to complete ongoing training. This helps to ensure that their skills and knowledge are kept up to date.
Principle 3. Premises
The pharmacy’s premises are clean, secure and provide a professional environment for the delivery of its services.
Principle 4. Services, including medicines management
The pharmacy obtains its medicines from reputable sources and stores its medicines appropriately. In general, it provides its services safely and effectively. But, the pharmacy does not always provide descriptions of medicines that are supplied inside multi-compartment compliance aids or medicine leaflets. This means that people may not have all the information they need to take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment and facilities to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |