Taylors Pharmacy (1031977)

Inspection summary findings

Principle 1. Governance

The pharmacy suitably identifies and manages risks. Its team members understand their roles and they follow written procedures to help make sure they work effectively. Team members raise concerns to help protect the wellbeing of vulnerable people, and they record their mistakes to help them learn and improve. The pharmacy keeps people’s private information safe, and it maintains the records it needs to by law.

Principle 2. Staff

Pharmacy team members are trained for the jobs that they do. They work effectively together as a team and feel comfortable raising concerns and providing feedback. Team members are provided with some resources to support their ongoing learning and development, but a lack of available training time may make it more difficult for team members to keep their knowledge and skills up to date.

Principle 3. Premises

The pharmacy is well maintained and provides a professional space for the delivery of healthcare services. There is a consultation room where people can speak to pharmacy team members in private.

Principle 4. Services, including medicines management

The pharmacy’s services are suitably managed, so people receive appropriate care. The pharmacy generally supplies medicines safely. And team members identify prescriptions for high-risk medicines to help make sure people receive additional counselling. The pharmacy gets its medicines from reputable suppliers and team members carry out checks to help ensure that medicines are appropriately stored and fit for supply.

Principle 5. Equipment and facilities

The pharmacy has the equipment and facilities it needs for the services it provides. The equipment is suitably maintained, and team members use it in a way that protects people’s privacy.