Inspection outcome: Standards met
Last inspection: 22/05/2019
Pharmacy context
This a community pharmacy located next to a busy surgery in a residential area of Shirley, Birmingham. The pharmacy is open five days a week. It sells a range of over-the-counter medicines and dispenses NHS and private prescriptions. It also supplies medicines in multi-compartment compliance packs for people living at home.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy team understand their roles and responsibilities. And they record, review and learn from their mistakes to reduce the likelihood of these happening again. The pharmacy has procedures to protect people's private information and it asks its customers for their views on the quality of services it provides. It keeps all its records in line with requirements and its team members understand the need to protect vulnerable people.
Principle 2. Staff
The pharmacy team members work well together and are supportive of each other to deliver services safely and effectively. The pharmacy supports its team members with ongoing training to help keep their skills and knowledge up to date.
Principle 3. Premises
The premises are safe, secure and suitable for the provision of pharmacy services.
Principle 4. Services, including medicines management
The pharmacy provides its services safely and effectively. It gets its medicines from reliable sources and stores them appropriately. And it takes the right action if any medicines or devices are not safe to use, to protect people’s health and wellbeing. Members of the pharmacy team take extra care with higher risk medicines. They make sure that people get the information they need to take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy generally has the equipment and facilities it needs to provide its services safely.
Pharmacy details
Sans Souci Training Centre
Tanworth Lane
Shirley
SOLIHULL
B904DD
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |