Inspection outcome: Standards met
Last inspection: 28/04/2022
Pharmacy context
The pharmacy is above a business premises in Shipley. It is a distance selling pharmacy and the premises are not open directly to the public. The pharmacy mainly dispenses NHS prescriptions and delivers medicines to people’s homes. It supplies medicines to people in multi‐compartment compliance packs. The inspection was completed during the Covid-19 pandemic
Inspection summary findings
Principle 1. Governance
The pharmacy adequately identifies and manages risks to its services. It has most of the documented procedures it needs to help the pharmacy owner manage these risks. The owner regularly records and considers mistakes they make. And they learn from these to reduce the risks of similar mistakes. The pharmacy owner understands their role to help protect vulnerable people. And they suitably protect people’s private information.
Principle 2. Staff
The pharmacy primarily offers a dispensing service which the pharmacist owner manages. She has the skills and knowledge to operate the pharmacy safely. She completes on‐going training to maintain her professional registration. And she knows how to raise a professional concern. But she doesn't have formal plans for pharmacist cover in case of unplanned periods of absence.
Principle 3. Premises
The pharmacy is clean and properly maintained. It provides a suitable space for the services it provides.
Principle 4. Services, including medicines management
The pharmacy’s services are suitably accessible to people. And it provides its services safely and effectively. The pharmacy sources and stores its medicines appropriately. And it adequately manages its medicines. The pharmacy helps some people to take their medicines correctly by providing them in compliance packs. And the pharmacy owner provides these people with necessary written information about their medicines.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment available, which it properly maintains. And it manages and uses the equipment in ways that protect people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |