Inspection outcome: Standards met
Last inspection: 13/06/2019
Pharmacy context
The community pharmacy is in a parade of shops that also includes two other pharmacies. It dispenses NHS prescriptions from several local GP surgeries. The pharmacy supplies some medicines in multi-compartment compliance packs to help people take their medicines safely. And it provides Medicines Use Review (MUR) and New Medicine Service (NMS) consultations.
Inspection summary findings
Principle 1. Governance
The pharmacy manages its risks well. Its team members monitor its dispensing service and use this to make improvements. The pharmacy keeps the records that it needs to and generally makes sure that they are accurate. Its team members manage people’s personal information properly. And they know how to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough, suitably qualified staff to safely provide its services. It regularly provides ongoing training and team members get time set aside to complete it. The pharmacy’s team members communicate openly with another and know when to refer to the pharmacist.
Principle 3. Premises
The pharmacy safely provides its services from suitable premises.
Principle 4. Services, including medicines management
The pharmacy generally manages its services well. It stores its medicines appropriately and makes sure they are safe to use. The pharmacy’s team members identify higher-risk medicines and generally provide people with appropriate advice to help them take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the right suitable equipment and facilities to provide its services safely.
Pharmacy details
5 Clayton Parade
Turners Hill
Cheshunt
WALTHAM CROSS
EN88NQ
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |